Our Work — Kindred Advocates Services

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Service 01

Eldercare Navigation

Caring for aging parents or in-laws is one of the most emotionally complex roles a person can hold. We help you hold it with support.

Whether your parent has just received a serious diagnosis, is facing a care transition after hospitalization, or you're trying to understand what Medicare actually covers, Kindred Advocates brings the knowledge and the bandwidth you need.

✓ Medicare & Medicare Advantage plan review and gap analysis
✓ Care transition planning (hospital to home, home to facility)
✓ Specialist coordination & communication facilitation
✓ Medication reconciliation support
✓ Long-term care planning navigation
✓ Caregiver burnout support & role management

Start with a Discovery Call

Who this is for:

You're managing a parent's or in-law's care from near or far. Maybe you're the default decision-maker in the family. Maybe you're doing it all while working full time and raising your own children.

"I've cared for both sets of aging parents while managing everything else. I know how hard it is to ask for help. But you don't have to know everything — that's what I'm here for."
— Maura Dowd Sniegoski

Who this is for:

Your child has complex medical needs. You're coordinating multiple specialists, fighting therapy denials, managing IEPs, and doing it all while being present as a parent — which is the hardest job of all.

"I am raising three medically complex children under eight. I know what it means to fight for your child's care while the insurance company says no. I know because I'm still doing it."
— Maura Dowd Sniegoski

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Service 02

Pediatric Advocacy

Your child deserves care that isn't held hostage by paperwork and insurance bureaucracy. We fight alongside you — and we fight hard.

Raising a medically complex child means carrying more than most parents are prepared for. We step in with practical knowledge of how to navigate the systems that are supposed to support your child but often create more barriers than bridges.

✓ Prior authorization appeals for therapies & treatments
✓ Multi-specialist care coordination
✓ IEP & school-based service navigation
✓ Pediatric insurance policy review & gap identification
✓ Diagnosis navigation & second opinion support
✓ Family care plan organization & communication support

Start with a Discovery Call

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Service 03

Insurance Denials & Appeals

An insurance denial is not always the final word. With an insider's knowledge of how policies work, we know where to push back — and how to win.

As a licensed insurance professional, Maura brings a rare understanding of the process from the inside. She knows the language of policies, the grounds for appeals, and the documentation that actually moves the needle.

✓ Insurance denial review & appeal strategy
✓ Prior authorization support & follow-up
✓ Out-of-network claim navigation
✓ Policy language review & benefit interpretation
✓ Internal & external appeal documentation
✓ Coordination of peer-to-peer reviews with providers

Start with a Discovery Call

Who this is for:

You've received a denial letter. Or a bill that seems wrong. Or a prior authorization that keeps getting rejected. You need someone who speaks the language of insurance fluently and will not take no for an answer without knowing exactly why.

Key insight:

Studies show that over 80% of insurance appeals that are properly documented and submitted are at least partially approved. Most families never appeal because they don't know how — or don't have time.

Service 04

Medical Bill Audits

Medical billing errors are more common than most people realize. We review your bills line by line and identify mistakes, duplicate charges, and unbundling errors that may have inflated your costs.

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Bill Review & Error Detection

We audit hospital and provider bills for common billing errors including upcoding, duplicate charges, services not rendered, and incorrect procedure codes.

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Provider Negotiation

When errors or inflated charges are found, we negotiate directly with providers and billing departments on your behalf to reduce or eliminate incorrect charges.

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EOB Explanation & Reconciliation

We translate your Explanation of Benefits (EOB) documents into plain English and reconcile them against provider bills to make sure everything adds up correctly.

Start with a Discovery Call

The Underlying System

Rooted in The LEGACY Framework™

Every advocacy engagement is guided by Maura's proprietary 6-step framework designed to bring order, financial security, and peace of mind to families.

L

Logistics & Documentation

Organizing medical directives, powers of attorney, and healthcare policies for immediate, secure retrieval.

E

Emergency Prep

Establishing personalized protocols and discharge plans to handle sudden health crises without panic.

G

Guardianship & Care

Clarifying long-term care intentions, medical guardianship, and dependent protection roadmaps.

A

Asset & Policy Shield

Auditing coverage limits, fighting claim denials, and eliminating improper medical billing.

C

Care Continuity

Coordinating multi-specialist care teams, therapy prior authorizations, and ongoing treatment transitions.

Y

Your Peace of Mind

Delivering the calm and certainty of having an expert in your corner: "Legacy planning is an act of care, not fear."

How Working Together Works

Three steps to having us in your corner

1

Free Discovery Call

No pressure, no jargon. We listen to your family's situation and determine honestly how and whether we can help.

2

Custom Advocacy Roadmap

We review your policies, records, or bills and build a clear, actionable plan specific to your family's needs and goals.

3

Dedicated Representation

We make the calls, file the appeals, attend appointments, and remain firmly in your corner every step of the way.

Schedule a Free Discovery Call